Customer Service Representative

Key Responsibilities

• Make outbound calls to assist customers with their orders and provide support as needed
• Accurately enter and update customer order information in the system
• Handle customer questions, concerns, and order-related inquiries with professionalism and efficiency
• Collaborate with internal teams to ensure customer satisfaction and timely resolution of issues
• Maintain a high level of product knowledge to effectively support customer needs

Qualifications

• Previous customer service experience preferred, call center experience a plus
• Strong verbal communication and active listening skills
• Ability to manage multiple tasks while maintaining attention to detail
• Comfortable working in a fully in-office environment
• Positive attitude with a commitment to providing excellent service

Schedule & Compensation

• Fully in-office position
• Pay Rate: $15/hour