Customer Service Representative

About Fox Fruit

At Fox Fruit, we believe that every business deserves a smart, adaptive marketing partner. Our team of experts blends strategic insight and creative solutions to deliver results that matter. We are committed to fostering organic growth for our clients through innovative approaches tailored to their unique needs.

Job Overview

We are looking for a customer-focused Customer Service Representative to provide professional support and ensure a positive customer experience. The ideal candidate will assist customers with inquiries, appointment scheduling, and administrative support while maintaining accurate records.

Responsibilities

• Provide accurate information regarding company services
• Schedule appointments and update customer records
• Resolve routine customer concerns professionally
• Maintain accurate documentation of customer interactions
• Support daily office operations and administrative tasks
• Cook up with team members to ensure timely service
• Perform additional duties as assigned

Qualifications

• A high school diploma or equivalent is preferred
• Strong verbal and written communication skills
• Excellent customer service and problem-solving abilities
• Basic computer and data entry skills
• The ability to multitask in a fast-paced environment