Customer Service Representative

About the role

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current and prospective customers in our FASTSIGNS Center. You will work with customers in various ways such as email, telephone, and in person.

Responsibilities

• Build long-lasting relationships by turning prospects into customers and long-term clients
• Work with customers in numerous ways such as email, telephone, and in person
• Prepare estimates, implement work orders, and ensure timely delivery of finished orders
• Participate in daily team meetings, execute business and marketing plans, and be intimately involved in the success of the FASTSIGNS Center

Requirements

• Outgoing personality
• Eager to learn and build relationships
• Great listening skills
• Strong documentation and organizational abilities

Qualifications

• Outgoing, responsive, and eager to learn
• Ability to build relationships
• Experience in the sign industry is a plus

Skills

• Excellent communication skills
• Customer service orientation
• Problem-solving skills
• Organizational and documentation skills

Benefits

• Performance-based bonus
• 6 paid holidays
• Paid time off
• 50% paid medical

Pay

• $16.00 - $18.00 per hour

Schedule

• Typical Monday through Friday business hours

Fast growing industry

The sign industry is ever-changing and dynamic, presenting exciting opportunities for growth and development.

Opportunity to work in a variety of roles

We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.