Customer Service Representative

About the role

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current and prospective customers in our FASTSIGNS Center. You will work with customers in various ways such as email, telephone, in-person, and at their place of business.

Responsibilities

• Build long-lasting relationships by turning prospects into customers and long-term clients.
• Work with customers in numerous ways such as email, telephone, in-person, and at their place of business.
• Prepare estimates, implement work orders, and ensure timely delivery of finished orders.
• Participate in daily team meetings, execute business and marketing plans, and be intimately involved in the success of the FASTSIGNS Center.

Requirements

• Outgoing personality
• Eager to learn
• Ability to build relationships
• Great listening skills
• Strong documentation and organizational skills

Qualifications

• Excellent communication skills
• Positive attitude
• Ability to work independently and as part of a team
• Experience in customer service or a related field is preferred but not required

Skills

• Customer service skills
• Problem-solving abilities
• Organizational skills
• Attention to detail

Benefits

• Opportunity for career growth and development
• Competitive compensation ranging from $24,000.00 to $50,000.00 per year
• Training programs both online and in-person in the industry
• Dynamic and ever-changing industry with unique and highly customized projects
• Opportunity to work in a variety of roles within the sign industry

Pay

$24,000.00 - $50,000.00 per year

Schedule

Typical Monday through Friday business hours

Benefits

• Equal opportunity employer
• Comprehensive training programs
• Opportunities for personal and professional growth
• Dynamic and ever-changing industry with unique and highly customized projects
• Opportunity to work in a variety of roles within the sign industry

Contact

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

To learn more about the positions offered by FASTSIGNS centers, explore the available positions.

To apply, please visit the provided link.