Customer Service Representative

Benefits

• Health insurance
• Paid time off
• 401(k) with matching
• Bonus based on performance
• Company parties

Duties

• Being a positive, outgoing, and enthusiastic individual who loves being the idea person for your clients.
• Being organized to ensure that your customers' needs are being met in a timely manner.
• Presenting a helpful and professional image to your clients.
• Being the primary person who is answering phones, responding to email inquiries, and assisting clients who visit our center in person.
• Visiting your client's place of business to survey for sign placement, measurements, and to help suggest solutions when needed.
• Offering creative solutions to customers' visual communications challenges.
• Assisting with keeping our center tidy and organized to create a tour-ready environment for visitors.
• Writing estimates, suggesting solutions, and processing orders for your clients.
• Managing your projects through all phases of the process (estimating, follow-up, design, permitting, production, quality control, and installation/delivery).
• Design, production, and installation are completed by members of our Production Team with the direction of the Visual Communications Specialist.
• Opening and closing duties for the center.
• Being flexible within an ever-changing industry.
• Working together with other team members who may need assistance.

Experience

• 1 to 3 years in a customer service, sales, or project management role is preferred.
• Prior sign and graphics experience is a bonus!

Pay

$19 to $20 per hour, depending on relevant experience.

Schedule

Full time.

Qualifications

Similar Job Titles: Administrative Assistant, Customer Service Representative, Project Manager

Skills

Positive, outgoing, enthusiastic, organized, helpful, professional, creative, solution-oriented, detail-oriented, flexible, collaborative.

Benefits

Health insurance. 401(k) with matching. Paid vacation and personal days.

Pay Range

$39,000.00 - $45,000.00 per year

Job Title

Visual Communications Specialist

Job Type

Full-time

Company

FASTSIGNS

Industry

Sign Industry

Location

Englewood

Requisition Number

N/A

Contact Information

If this sounds like someplace you'd like to work, then take a look at the details for the Visual Communications Specialist position and send us your resume!