Customer Service Representative

Responsibilities

• Conduct high-volume outbound cold calls to prospective clients to generate new business opportunities
• Actively prospect and pursue new business opportunities by identifying leads
• Maintain daily/weekly call and lead generation targets
• Deliver exceptional customer service by responding promptly to client inquiries, concerns, and service requests
• Oversee client interactions during the snow season, ensuring clear and timely communication
• Resolve customer issues efficiently and professionally, turning challenges into positive experiences
• Overcome objections and handle rejection with a positive, results-driven attitude

Qualifications

• No prior experience required – we will train the right candidate
• Comfortable making high-volume outbound calls and handling rejection
• Reliable and dependable with a strong work ethic
• Goal-oriented mindset with the ability to meet or exceed targets
• Positive attitude and willingness to learn

About Everest Snow Management

We’re a company with over 30 years of experience serving commercial properties in Chicagoland and Northwest Indiana. We specialize in reliable, efficient, and professional snow and ice removal services, helping businesses maintain safe and accessible environments throughout the winter season. We strive for quality service, responsiveness, and building long-term client relationships.