Customer Service Representative

Job Duties

• Track and manage client inventory with accuracy
• Maintain consistent communication and follow-ups with clients
• Build and strengthen client relationships through excellent service
• Identify issues and provide effective solutions
• Use Excel for reporting, tracking, and data organization (beyond basic level)
• Collaborate with internal teams to ensure client needs are met

Job Requirements

• Bilingual (English/Spanish)
• Strong initiative and ability to work independently
• Excellent communication and customer-service skills
• Problem-solving mindset with strong attention to detail
• Ability to travel domestically and internationally
• Proficiency in Excel (formulas, data management, pivot tables preferred)