Customer Service Representative

Responsibilities

• Responding to customer inquiries regarding company products and services
• Processing customer phone orders
• Checking availability of stock and shipping dates
• Quoting prices, filling order to customer specifications and processing sales data via computer
• Aiding the outside sales team by preparing price quotes and sourcing products
• Participating in warehouse shipping and receiving processes, and occasional local deliveries

Qualifications

• 2-3 years of work experience with Pump Parts, Bearing & Power Transmission products, Safety products, and/or MRO supplies preferred
• Excellent communication skills
• Enthusiastic and capable of working independently
• Experience performing a majority of the functions
• Data entry skills, organization, multi-tasking and customer focus is required
• Regular in-person attendance required