Customer Service Representative

Your Future With Distribution International

Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further!

About the Role

You will serve as the key customer contact for our branch, providing order support and product information for our customers. You will work closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.

Responsibilities

• Serve as the key customer contact for our branch, providing order support and product information for our customers.
• Work closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
• Maintain a positive rapport with customers, providing world class service.
• Exemplary customer service skills, analytics and problem-solving skills.
• Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent communication skills, both verbal and written.

Qualifications

• Minimum of 18 years of age.
• If operating a vehicle for company purposes, a valid driver's license is required.
• 1- 2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent communication skills, both verbal and written.

Physical Requirements

• Prolonged standing and repetitive motions, including bending, stooping, pushing, and pulling.
• Good hand-eye coordination, hand dexterity, and physical strength.
• Lifting up to 50 pounds, depending on the specific job duties.

Benefits

• Competitive Compensation ($20 - $25 per hour).
• Medical, Dental and Vision.
• Strive Wellness Program.
• 401(k) Matching.
• Paid Holiday and Paid Time Off (PTO) for all positions.
• AssuredExcellence®: minimal to no cost medical care and prescription drugs.
• Flexible Spending Accounts (FSA): Healthcare and Dependent care.
• Health Spending Account (HSA): with employer contribution.
• Life & Disability Insurance.
• Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
• Tuition Reimbursement.

Pay

Compensation Range: $20.00 - $40.00

To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data.

Schedule

Type of Travel Required: Local
Amount of Travel Required:

QXO

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products.

QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders.

Visit QXO.com for more information.

EEO Statement

We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.