Customer Service Representative

The role

The core responsibilities of this role include:

• At least 6 months experience in a warehouse returns setting including using a manual pallet jack, warehouse management system, and the ability to communicate with customers via smart sheet.
• Must be comfortable with lifting up to 50lbs, standing on feet for most of the day, and working in a non-climate-controlled warehouse.

Skills and/or experience

• A strong attention to detail.
• Returning merchandise in a warehouse environment.
• The ability to down stack and organize pallets by item and lot.
• The ability to handle rework cases, clean shipping labels, and ensure returns match WMS footprints.

Benefits

• Affordable medical, dental, and vision coverage available beginning on your 30th day.
• PTO program for all associates, including paid holidays and vacation.
• 401(k) with generous company match.
• Tuition reimbursement program.
• Excellent training and career advancement opportunities.

About the role

Position: 1st Shift Customer Service Representative (Returns)

Shift: 7:00am – 3:00pm, Monday-Friday

Pay: $20.50 per hour

Additional Incentives: In addition to the general job description, the ideal candidate will also possess the following skills and/or experience.

Pay

$20.50 per hour

Schedule

7:00am – 3:00pm, Monday-Friday

Qualifications

• High School Diploma or Equivalent
• 0-12 months of system, data entry or reporting experience
• 0-12 months of warehouse experience, preferred

Company Information

DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada!