Customer Service Representative
DHL Supply Chain · Bloomington, CA · Yesterday
OTHR$22.5/hrFull-time
The role
The core responsibilities of this role include:
- Supply Chain
- Logistics
- Data Entry
- Customer Care
- Call Center
- Transportation
- Dispatch
Shift
Shift: 1st Shift- Monday - Friday 5:00am to 1:30pm with potential OT opportunities
Pay
Pay: $22.50 per hour
Skills and/or experience
- Maintaining high levels of customer service and timely oral and written communication
- Experience within a Dispatch or TMS (Transportation Management System)
- Ability to effectively communicate via oral and written communication
- Intermediate or higher experience with Microsoft Office (Excel, Outlook, Word)
- Experience using a commercial WMS (warehouse management system) such as JDA (preferred), Blue Yonder, Red Prairie, JDA, SAP, etc.
- Experience with View software is preferred
- Ability to quickly adapt and learn to navigate through customer portals
- Ability to work in a fast-paced, customer-centric team environment
Qualifications
- High School Diploma or Equivalent
- 0-12 months of system, data entry or reporting experience
- 0-12 months of warehouse experience, preferred
Benefits
- Affordable medical, dental, and vision coverage available beginning on your 30th day
- PTO program for all associates, including paid holidays and vacation
- 401(k) with generous company match
- Tuition reimbursement program
- Excellent training and career advancement opportunities
About DHL Supply Chain
DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages include:
- Affordable medical, dental, and vision coverage available beginning on your 30th day
- PTO program for all associates, including paid holidays and vacation
- 401(k) with generous company match
- Tuition reimbursement program
- Excellent training and career advancement opportunities