Customer Service Representative
Job Responsibilities
- Receive customer phone calls; provide support to customers (via telephone, fax and e-mail) for price quotations, product availability, customer orders, material returns, billing corrections, product information, order changes, and cancellations
- Provide information about products and generate price quotations and generate sales orders in a timely manner
- Refer to product catalogs and specification guides to determine related product uses and applications
- Provide support to outside sales force
- Investigate and research all customer inquiries and concerns and follow-up promptly with the customer
- Retrive information for Credit Department when needed
- Follow all safety regulations
- Other duties may be assigned as needed
Job Requirements
- A high school diploma or equivalent
- Must have some previous sales experience, preferably in the construction industry
- Experience with Microsoft Office
- Ability to work in a team-based environment
- Ability to do basic math
- Good organizational and problem-solving skills
- Experience with multi-line phone system
- Attention to detail
- Ability to multi-task in a fast-paced environment
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- An inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
Oldcastle APG, a CRH Company
Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EEO/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.