Customer Service Representative
Community Veterinary Partners · Westfield, NJ · 3 wk ago
Customer Service$17/hrFull-time
Duties
- Greet clients and pets in a prompt, courteous and helpful manner
- Check out patients, print invoices, and receive/apply payment
- Ensure work and reception area is kept clean and professional at all times
- Answer phone calls and relay information to the appropriate party
- Assist client at times of euthanasia by rooming patients, preparing paperwork and taking payments
- Keep food and merchandise shelves stocked
- Drawer reconciliation
- End of day deposits
- Complete all other tasks assigned
Requirements
- Above and beyond customer service skills and a positive attitude
- Excellent written and oral communication skills
- The ability to deal with fast paced and stressful situations
- Comfort with and knowledge of computer and internet skills as well as veterinary terms/procedures
- Strong critical thinking, problem-solving, and decision-making skills
Qualifications
- High school diploma or equivalent
- One year of customer service experience
Benefits
- Accrued PTO
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Pet perks for personal “fur-babies”
- Opportunities for continuing education in the field
Schedule
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Work Location
In-person at Office