Jobs · Customer Service · Alabama

Customer Service Representative

Community Choice Financial Family of Brands · Birmingham, AL · 1 wk ago
Customer ServiceFull-time

The TMX Finance® Family of Companies has joined the Community Choice Financial® Family of Brands. This new partnership will provide exciting employment opportunities across the family of brands.

About the role

  • Collaborate with cross-functional teams to deliver high-quality financial solutions.
  • Manage client relationships to ensure satisfaction and retention.
  • Develop and maintain strong communication skills to effectively interact with clients and colleagues.

Responsibilities

  • Assist in the development and implementation of financial strategies for clients.
  • Provide financial analysis and advice to clients.
  • Monitor and manage client accounts to ensure compliance with policies and procedures.
  • Stay updated on industry trends and regulatory changes that impact financial services.

Requirements

  • Bachelor's degree in finance, economics, or a related field.
  • Minimum 2 years of relevant experience in financial services or a related field.
  • Strong analytical and problem-solving skills.
  • Excellent interpersonal and communication skills.

Qualifications

  • Proficiency in Microsoft Office Suite.
  • Experience with financial software and systems.
  • Ability to work independently and as part of a team.

Skills

  • Strong understanding of financial principles and regulations.
  • Excellent organizational and time management skills.
  • Ability to handle confidential information with discretion.

Benefits

  • Comprehensive health insurance coverage.
  • Flexible work schedule options.
  • Professional development opportunities.
  • Employee recognition programs.

Pay

Compensation is commensurate with experience.

Schedule

Full-time position available.

Contact

To apply, please submit your resume and cover letter.

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