Customer Service Representative
ComForCare Home Care (Raleigh, NC) · Denver, CO · 1 wk ago
On-siteCustomer ServicePart-time
Benefits
- Employee discounts
- Wellness resources
Responsibilities
- Greet/meet potential members, providing a great customer experience.
- Handle front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns.
- Taking info calls and tours
- Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
- Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
- Help maintain the neatness/cleanliness of the club.
Qualifications
- Honesty and good work ethic
- Strong customer service skills
- Basic computer proficiency
- Standing and walking at least 75% of the shift
- Talking in person or on the phone at least 75% of the shift
- Must be able to lift to 50 lbs. less than 30% of the time.
Skills
- Customer Service
- Listening
- Problem Solving
- Diplomacy
- Communication
Benefits
- Dollars for Scholars Program
- Employee Appreciation Program
- Free Membership for self and one family member or friend
- Team Member Support
- Team Health, Dental and Vision Insurance
- Critical Illness Insurance
- Short Term Disability Insurance
- Accident Insurance
- Voluntary Life Insurance
- Pet Insurance
Pay
Not specified
Schedule
Not specified