Customer Service Representative
City of Macedonia · Macedonia, OH · 1 wk ago
On-siteCustomer ServicePart-time
About the role
Responsible for providing exceptional customer service through phone and email interactions.
Responsibilities
- Handle customer inquiries and resolve issues efficiently.
- Process orders and provide accurate product information.
- Respond to emails and social media queries within 24 hours.
- Update customer records and maintain accurate data.
Requirements
- High school diploma or equivalent.
- Excellent communication skills.
- Basic computer literacy including email and internet navigation.
- Ability to work flexible hours including evenings and weekends.
Qualifications
- Experience in customer service preferred but not required.
- Positive attitude and willingness to learn new technologies.
Skills
- Strong problem-solving abilities.
- Effective time management.
- Proficient in Microsoft Office Suite.
Benefits
- Competitive hourly wage.
- Flexible scheduling options.
- Professional development opportunities.
Pay
- $15.00 per hour.
Schedule
- Variable schedule to accommodate customer needs.
Contact
To apply, please fill out the form below or contact us at [Contact Information].
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