CUSTOMER SERVICE REPRESENTATIVE

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About the role

• Utility billing experience is preferred.
• Munis/Tyler experience is preferred.

Responsibilities

• Handle high-volume telephone or business office customer service.
• Manage utility billing inquiries and issues.

Requirements

• High school diploma or GED equivalent required.
• One to three years of high-volume telephone or business office customer service experience preferred.
• Utility billing experience preferred.
• Munis/Tyler experience preferred.

Qualifications

• Must be able to work flexible hours including evenings and weekends.

Skills

• Excellent communication skills.
• Strong problem-solving abilities.
• Ability to handle multiple tasks simultaneously.

Benefits

• Potential for overtime pay.

Pay

• Salary range based on experience and qualifications.

Schedule

• Variable schedule to accommodate utility billing needs.