Customer Service Representative

Store 2720464: 2375 S 17th St, Wilmington, North Carolina 28401

About the role

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career, this role is for you.

Responsibilities

• Greet customers, run the register, and handle cashiering duties
• Make purchase suggestions and work with our food program
• Work around the store (inside and out) in various areas to maintain high standards for store appearance
• Provide fast and friendly service to customers
• Ensure regular and predictable onsite attendance
• Interact with customers daily while working with a fun, energetic team to accomplish tasks

Skills

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Working at a quick pace while maintaining a fun attitude
• Collaborating as part of a team to accomplish daily goals
• Problem-solving and offering creative suggestions
• Thinking quickly and adapting to situations

Qualifications

• Retail and customer service experience (preferred)
• Sales associate or cashiering experience (preferred)
• High school diploma or equivalent
• Motivation to advance in your career
• Willingness to learn and have fun

Physical Requirements

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour per shift
• Grasp, reach, and manipulate objects with hands, requiring eye-hand coordination
• May require climbing a ladder to store and retrieve materials or place and remove signs

Benefits

• Medical, vision, dental, and life insurance
• Short and long-term disability coverage
• Flexible schedules
• Weekly pay
• Weekly bonus potential
• 401K with a competitive company match
• Flexible spending/health savings accounts
• Tuition reimbursement
• Paid comprehensive training

Schedule

Flexible (Days, Evenings, Overnights + Weekends)

Part time