Customer Service Representative

Responsibilities

• Answer customer calls and provide prompt issue resolution
• Data entry
• Aid in account reconciliation
• Prepare reports and invoices
• Process new accounts and orders
• Make outbound customer calls to obtain information and/or to provide follow-up on customer issues
• Occasional miscellaneous projects

Skills/Qualifications

• 1+ years' customer service experience
• High School Diploma/GED; Bachelor's Degree preferred
• Preferred: 3+ years' business-to-business account support
• Preferred: 3+ years' experience with heavy inbound and outbound calls and transferring calls
• Preferred: 3+ years' experience with Microsoft Office (Word, Excel and Outlook)
• Preferred: Experience with proofreading and editing documents

Benefits

• Comprehensive and competitive medical, dental, and vision benefits
• One medical plan option with zero cost to the employee
• Disability, life, and AD&D insurance
• 100% company-paid paid time off and holidays

Pay

• Competitive pay
• 401(k) with company match/profit sharing/employee stock ownership plan (ESOP)

Schedule

• Full Time
• 1st Shift

About the Role

• Cintas is a Fortune 500 company providing cleaning and safety products and services.
• Cintas is headquartered in Cincinnati, OH.
• Cintas is committed to diversity and equal opportunity.

Company Information

Cintas Corporation helps businesses get ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. Cintas offers a variety of products including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems, and alarm service.