Customer Service Representative

About the role

Responsible for providing exceptional customer service through phone and email interactions.

Responsibilities

• Handle customer inquiries and complaints professionally and efficiently.
• Process orders and resolve billing issues promptly.
• Update customer records and maintain accurate information.
• Respond to emails within 24 hours.

Requirements

• High school diploma or equivalent.
• Excellent communication skills.
• Ability to work flexible hours including evenings and weekends.

Qualifications

• Experience in customer service preferred but not required.
• Proficiency in Microsoft Office Suite.

Skills

• Strong problem-solving abilities.
• Effective time management.
• Customer-focused attitude.

Benefits

• Flexible scheduling.
• Professional development opportunities.
• Competitive compensation package.

Pay

$15 - $20 per hour based on experience.

Schedule

Variable schedule to accommodate customer needs.