Customer Service Representative
CareVet · Fort Thomas, KY · 6 days ago
On-siteCustomer Service$15/hrFull-time
Job Description
Join our fun, upbeat, and award-winning veterinary team! We’re looking for a friendly, dependable Customer Service Representative who loves helping people (and their pets) and thrives in a positive, fast-paced environment.
What You’ll Do
- Greet and assist clients in person, by phone, and via email
- Schedule appointments and support client accounts
- Answer questions and resolve concerns with professionalism and care
- Maintain accurate records and collaborate with the veterinary team
- Help create a smooth, positive experience for every client and pet
What We’re Looking For
- Customer service experience preferred (veterinary experience a plus!)
- Strong communication and problem-solving skills
- Friendly, positive attitude and team mindset
- Comfortable with computers and scheduling systems
- Ability to stay calm and professional in busy situations
Benefits & Perks
- 401(k) with company match
- Health, dental & vision insurance
- Paid time off (PTO)
- Employee Assistance Program (EAP)
- Employee pet care discounts
- Short-term disability
- And more!