Jobs · Customer Service · Virginia

Customer Service Representative

Bradley Mechanical · Richmond, VA · 2 wk ago
On-siteCustomer ServiceFull-time

About the role

Responsible for providing exceptional customer service through phone and email interactions.

Responsibilities

  • Handle incoming calls and emails in a timely manner.
  • Resolve customer issues and inquiries efficiently.
  • Follow up with customers to ensure satisfaction.
  • Update customer records accurately and promptly.

Requirements

  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Ability to work independently and manage multiple tasks.
  • Basic computer skills including email and internet navigation.
  • Qualifications

    • 1-2 years of customer service experience preferred.
    • Experience in a fast-paced environment.
    • Strong problem-solving and conflict resolution skills.

    Skills

    • Customer service skills.
    • Effective communication skills.
    • Computer literacy.

    Benefits

    • Competitive salary.
    • Flexible schedule options.
    • Professional development opportunities.

    Pay

    $15 per hour.

    Schedule

    Part-time hours available.

    Contact

    To apply, please fill out the form below.

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