Customer Service Representative
About the role
We are looking for a Customer Service Representative to join our team at Mon-Clair Animal Hospital. We are looking for someone who has experience working with the public, great communication skills over the phone as well as in person. We prefer you have experience in a veterinarian office.
Responsibilities
- Greeting clients as they arrive
- Checking them into the system
- Rooming the client and pet, if techs are busy
- Answering phone calls, checking voicemails, emails
- Preparing estimates
- Collecting payment at the time of service
- Refilling medications
- Preparing for the next day
- Confirming appointments if they are not confirmed thru reminders
- Helping with in house cleaning
- Depositing and end of day closing and reports
- Occasionally hands on with the pets, to help a tech
Requirements
You must be a fast learner with our software program, and willing to adapt and learn a new program, when that time comes.
Qualifications
Experience in a veterinarian office is preferred, but not required.
Skills
Great communication skills over the phone as well as in person, fast learning ability, willingness to adapt and learn new programs.
Benefits
At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Pay
$15-$19/hr depending on experience
Schedule
Current office hours are Monday- Tuesday and Thursday-Friday. No late hours. Hours may change, and you must be flexible, with a changing schedule.