Customer Service Representative
AmeriVet Veterinary Partners · Ashland, NH · 5 days ago
Customer ServiceFull-time
About the role
AmeriVet is seeking a Customer Service Representative to join our team. The ideal candidate will provide exceptional customer service, handle inquiries and complaints, and ensure a positive experience for our clients.
Responsibilities
- Handle incoming calls and emails from pet owners
- Answer questions about services and products
- Resolve customer issues and complaints professionally
- Process payments and manage customer accounts
- Follow up with customers to ensure satisfaction
Requirements
- Excellent communication skills
- Ability to work independently and as part of a team
- Strong problem-solving and customer service skills
- Basic computer literacy, including Microsoft Office
Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
Skills
- Customer service orientation
- Problem-solving abilities
- Attention to detail
Benefits
- Comprehensive medical, dental, and vision insurance
- 401(k) matching
- Generous holidays and paid time off
- Career development programs
- Robust health and wellness initiatives
- Employee referral bonus programs
Pay
Compensation is commensurate with experience.
Schedule
Flexible schedule to accommodate your needs.