Customer Service Representative

About the role

Are you an experienced Client Service Representative with a passion for veterinary medicine and a drive to grow professionally? Our dynamic and dedicated team is looking for someone like you!

Responsibilities

• Be the welcoming face and voice for our clients, ensuring an excellent experience with every interaction.
• Handle scheduling, client inquiries, and manage calls effectively while maintaining a positive demeanor.
• Handle multiple level platforms for medication refills and appointment requests.
• Collaborate with our medical and technical staff to support seamless communication and care.

Requirements

• A solid background in vet med is required.
• Must be able to work 50% of Saturdays.
• Shifts start as early as 7:00 AM, requiring reliability and punctuality.
• Previous experience managing high call volumes is a plus.
• Excellence in this role and ambition to grow into a CSR Lead position.

Qualifications

• Passion for client care.
• Thrives in a fast-paced environment.
• Eager to grow within the veterinary field.

Benefits

• A supportive team environment committed to professional development.
• Opportunities to advance within our practice.
• Competitive Compensation.

Pay

Pay Range: $17.00-$21.00 based on experience

Schedule

Shifts start as early as 7:00 AM, requiring reliability and punctuality.

Benefits

• Tailored development programs, mentorship, and career pathing.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance.
• Health, dental, vision, life insurance, and mental health resources.
• Generous paid time off and holidays.

Company Info

AmeriVet is committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.