Customer Service Representative
62ML · Cincinnati, OH · 3 mo ago
On-siteCustomer ServiceFull-time
Overview
We are hiring a customer-focused Customer Service Representative to assist clients, resolve inquiries, and ensure a positive service experience.
Key Responsibilities
- Respond to customer inquiries via phone, email, or in person
- Resolve issues and provide timely solutions
- Process orders, updates, and service requests
- Maintain accurate records of customer interactions
- Collaborate with internal teams to improve service delivery
Qualifications
- Strong communication and problem-solving skills
- Professional and positive attitude
- Able to multitask and stay organized
- Previous experience is a plus but not required