Customer Service Representative 7297

About the role

The primary responsibility of a Domino's Customer Service Representative (CSR) is to provide excellent customer service while handling a variety of tasks including answering product and service inquiries, opening and maintaining customer accounts, preparing and packaging food, collecting payments, and resolving issues.

Responsibilities

• Attract potential customers by answering product and service questions
• Opening and maintaining customer accounts by recording and updating account information
• Preparing and packaging food products
• Collecting payment and handing out orders to customers
• Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustments, and following up to ensure resolution
• Maintaining financial accounts by processing customer adjustments
• Contributing to team effort by accomplishing related requests as needed

Requirements

• Be 15 years or older
• Be attentive to detail
• Be customer oriented, friendly, and energetic
• Have cash management skills
• Be able to work long hours, including nights, weekends, and unscheduled shifts
• Willing to learn and perform other workstation duties as needed

Qualifications

• Minimum wage, with the option for raises based on performance evaluations
• Eligible for a management position after meeting performance criteria
• Frequent receipt of tips through an in-store tip pool

Pay

$15.80-18.00 hourly

Schedule

Shifts may vary, including nights, weekends, and unscheduled work as needed.