Customer Service Representative 7264

About the role

The primary responsibility of a Domino's Customer Service Representative (CSR) is to interact with customers effectively throughout their shifts. CSRs are expected to handle a variety of customer inquiries and issues, ensuring that customers are satisfied with their experiences.

Responsibilities

• Answer product and service questions and promote store offerings
• Manage customer accounts by recording and updating information
• Prepare and package food items
• Collect payments and deliver orders to customers
• Resolve product or service issues by identifying the problem, providing solutions, and following up to ensure resolution
• Process customer adjustments
• Contribute to team efforts by assisting with other tasks as needed

Qualifications

• Must be at least 15 years old
• Must be attentive to detail
• Must be customer-oriented, friendly, and energetic
• Must possess cash management skills
• Must be able to work long hours, including evenings, weekends, and as needed due to emergencies
• Must be willing to learn and perform other duties as required

Benefits

• Hourly wage range: $15.80 - $18.00
• Opportunity for raises based on performance evaluations
• Regular tips through an in-store tip pool

Pay

$15.80 - $18.00 hourly with additional tips

Schedule

Shifts may vary and can include evenings, weekends, and unscheduled hours.