Customer Service Representative 7263

About the role

The primary responsibility of a Domino's Customer Service Representative (CSR) is to provide exceptional customer service. CSRs are expected to handle a variety of customer inquiries and issues, ensuring that customers are satisfied and their needs are met.

Responsibilities

• Answer product and service questions and advertise/promote store offerings
• Maintain and update customer accounts
• Prepare and package food products
• Collect payment and deliver orders to customers
• Resolve product or service issues by identifying the problem, providing solutions, and ensuring follow-up
• Process customer adjustments
• Contribute to the team by performing other necessary tasks as requested

Qualifications

• Must be at least 15 years old
• Must be attentive to detail
• Must be customer-oriented, friendly, and energetic
• Must possess cash management skills
• Must be able to work long shifts, including evenings, weekends, and during emergencies
• Must be willing to learn and perform other duties as needed

Benefits

• Wage starts at minimum wage with the potential for raises based on performance
• Option to earn additional tips and mileage compensation

Pay

Hourly pay ranges from $15.80 to $18.00, with the possibility of additional tips and mileage compensation.