Customer Service Representative 7262

About the role

The primary responsibility of a Domino's Customer Service Representative (CSR) is to provide excellent customer service while handling a variety of tasks including answering product and service inquiries, opening and maintaining customer accounts, preparing and packaging food, collecting payments, and resolving issues.

Responsibilities

• Answer product and service questions and advertise/promote services
• Open and maintain customer accounts by recording and updating account information
• Prepare and package food products
• Collect payment and hand out orders to customers
• Resolve product or service issues by identifying the problem, providing solutions, and ensuring follow-up
• Process customer adjustments
• Contribute to the team by performing related requests as needed

Requirements

• Must be 15 years or older
• Must be attentive to detail
• Must be customer-oriented, friendly, and energetic
• Must have cash management skills
• Must be able to work long hours, including evenings, weekends, and as needed due to emergencies

Qualifications

• Minimum wage with potential for raises based on performance evaluations
• Option for management positions after meeting eligibility criteria
• Frequent receipt of tips through an in-store tip pool

Benefits

• Hourly pay range: $15.05 - $17.00
• Additional tips and mileage compensation when applicable

Pay

Hourly pay range: $15.05 - $17.00

Schedule

Shifts may vary, including evenings, weekends, and as needed for emergencies.