Customer Service Representative (5355) - Blytheville, AR

About the Role

Domino’s is growing and we are looking to add Customer Service Representatives to our team. Flexible part-time and full-time hours are available, with the ability to choose short or long shifts that work for you.

Responsibilities

• Take and process customer orders via phone, in-person, and online.
• Perform repetitive tasks such as pizza assembly, order fulfillment, and customer service.
• Accurately handle monetary transactions and make correct change.
• Analyze and compile data, make sound judgments, and meet strict quality control standards.
• Work well under stress, both independently and as part of a team.
• Perform physical duties including lifting, climbing, stooping, bending, and reaching.
• Handle hot surfaces/tools, including ovens reaching 500 degrees or higher.
• Navigate varying and sometimes adverse weather conditions for outside tasks.

Requirements

• Must be 16 years of age or older.
• Must be able to pass a background check.
• Ability to add, subtract, multiply, and divide quickly and accurately (may use a calculator).
• Strong verbal, writing, and telephone skills for order processing.
• Ability to follow directives and meet quality control standards.

Physical Duties & Work Conditions

• Lifting: Unload bulk product deliveries (up to 50 lbs) using a hand truck, lifting from floor to shelves up to 72" high.
• Climbing: Navigate stairs or ladders for tasks like changing prices, washing walls, or performing maintenance.
• Stooping/Bending: Forward bending at the waist during pizza assembly (30–45 seconds at a time, repeated continuously). Crouching/bending to stock shelves and clean low areas.
• Reaching: Continuous reaching up, down, and forward (e.g., turning oven controls, scooping ingredients, answering phones).
• Hand Tasks: Frequent use of hands for shaping dough, manipulating pizza peels, assembling boxes, and grasping tools.
• Sensing: Depth perception, near/mid-range vision, and ability to differentiate hot/cold surfaces. Far and night vision required for driving.
• Environment: Exposure to varying temperatures (36°F in cooler to 90°F+ in work areas), food odors, cornmeal dust, and fumes. Compact workspaces with sharp edges and moving mechanical parts.

Opportunities

Domino’s offers flexible scheduling and promotional opportunities, including roles like Shift Lead, Assistant Manager, and General Manager. 90% of Domino’s franchise owners started as delivery drivers.

Diversity

Domino’s values diversity and aims to create an environment where all team members can reach their highest potential.

This position is with an independent franchisee, not Domino’s Pizza LLC or its corporate affiliates. The franchisee is solely responsible for employment decisions, including hiring, compensation, and benefits.