Customer Service Representative (5353) - West Memphis, AR

About the Role

Domino’s is growing and we are looking to add Customer Service Representatives to our team. Flexible scheduling with part-time and full-time hours available—work the shifts that work for you.

Requirements

• Must be 16 years of age or older
• Must be able to pass a background check
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Ability to follow directives, perform repetitive tasks, work alone and well with others
• Ability to work well under stress and meet strict quality control standards
• Strong customer service, analytical, and decision-making skills

Work Conditions

Exposure to:

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
• Sudden changes in temperature in work area and while outside (in-store temperatures range from 36°F in cooler to 90°F and above in some work areas)
• Fumes from food odors
• Cornmeal dust
• Compact work areas including walk-in cooler
• Hot surfaces/tools including oven reaching 500°F or higher
• Sharp edges and moving mechanical parts

Physical Duties & Requirements

• Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high.
• Climbing: Infrequent navigation of stairs or ladders to change prices on signs, wash walls, and perform maintenance.
• Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station (30–45 seconds at a time, repeated continuously). Forward bending also occurs at the front counter and when stocking ingredients. Crouching and bending performed occasionally to stock shelves and clean low areas.
• Reaching: Performed continuously in all directions (up, down, and forward). Includes reaching above 72" for oven controls, price changes, and shelf tasks; reaching down for tasks like scooping cornmeal or washing dishes; and reaching forward for topping ingredients, cleaning, or answering phones.
• Hand Tasks: Eye-hand coordination is essential. Frequent and forceful use of hands, forearms, and wrists for shaping dough, using a pizza peel, cutting pizza, assembling boxes, and grasping cans, cutters, and boxes.
• Sensing: Talking and hearing on the telephone; depth perception and near/mid-range vision for most tasks; ability to differentiate between hot and cold surfaces; far and night vision required for driving.

Opportunities

Domino’s offers flexible full-time and part-time shifts, as well as promotional opportunities such as Shift Lead, Assistant Manager, General Manager, and beyond. 90% of Domino's franchise owners started as delivery drivers.

Diversity

Our mission is to recognize, appreciate, value, and utilize the unique talents and contributions of all individuals, creating an environment where all team members can reach their highest potential.

This position is for a store owned and operated by an independent franchisee, not Domino’s Pizza LLC or its affiliates. The franchisee is solely responsible for employment decisions, including hiring, compensation, benefits, and scheduling.