Customer Service Representative (5321) - Jonesboro, AR

About the Role

Domino’s is growing and we are looking to add Customer Service Representatives to our team. We offer flexible scheduling with part-time and full-time hours available, allowing you to work the shifts that work best for you.

Requirements

• Must be 16 years of age or older
• Must be able to pass a background check
• Ability to perform basic arithmetic accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Ability to follow directives and perform repetitive tasks
• Work well alone and with others, handle stress, and meet quality control standards
• Provide excellent customer service, analyze and compile data, and make sound judgments and decisions

Work Conditions

Exposure to:

• Varying and sometimes adverse weather conditions when performing outside tasks
• Sudden temperature changes (in-store temperatures range from 36°F in coolers to 90°F+ in work areas)
• Fumes from food odors and cornmeal dust
• Compact work areas, including walk-in coolers
• Hot surfaces/tools, including ovens reaching 500°F or higher
• Sharp edges and moving mechanical parts

Physical Duties & Requirements

• Lifting: Bulk product deliveries (cases of ingredients/supplies up to 50 lbs, dimensions up to 3' x 1.5') are unloaded using a hand truck and stacked onto shelves up to 72" high.
• Climbing: Infrequent use of stairs or ladders for tasks like changing prices, washing walls, or performing maintenance.
• Stooping/Bending: Forward bending at the waist (e.g., pizza assembly station, front counter, stocking ingredients). Crouching/bending occasionally for stocking shelves or cleaning.
• Reaching: Continuous reaching (up, down, forward) for tasks like turning oven controls, scooping cornmeal, obtaining toppings, or cleaning surfaces.
• Hand Tasks: Eye-hand coordination essential. Frequent use of hands for shaping dough, manipulating pizza peels, cutting pizzas, assembling boxes, and grasping cans/tools.
• Sensing: Talking/hearing on the phone, depth perception, near/mid-range vision, ability to differentiate hot/cold surfaces, and far/night vision (for driving).

Opportunities

Domino’s offers flexible full-time and part-time shifts, along with promotional opportunities such as Shift Lead, Assistant Manager, General Manager, and beyond. In fact, 90% of Domino’s franchise owners started as delivery drivers.

Diversity

Our mission is to recognize, appreciate, value, and utilize the unique talents of all individuals, creating an environment where team members can reach their highest potential.

This position is for a store owned and operated by an independent franchisee, not Domino’s Pizza LLC or its affiliates. The franchisee is solely responsible for employment decisions, including hiring, compensation, benefits, and scheduling.