Customer Service Representative 3 - Allen

About the role

Responsible for providing exceptional customer service through phone and email interactions. Key tasks include resolving customer issues, handling complaints, and ensuring customer satisfaction.

Responsibilities

• Handle customer inquiries via phone and email
• Resolve customer issues and complaints efficiently
• Follow up with customers to ensure satisfaction
• Adhere to company policies and procedures

Requirements

• High school diploma or equivalent
• Excellent communication skills
• Ability to work independently and under pressure
• Experience in customer service preferred

Qualifications

• Strong problem-solving skills
• Proficient in Microsoft Office Suite
• Knowledge of CRM systems helpful

Skills

• Customer service orientation
• Effective verbal and written communication
• Technical proficiency with email and phone systems

Benefits

• Flexible scheduling options
• Competitive compensation package
• Professional development opportunities

Pay

• $15.00 per hour

Schedule

• Variable hours to accommodate customer needs