Customer Service Representative $17 hourly

What You'll Do

You will play an important role in the lifecycle of every customer's purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments, and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.

What We Need From You

• Consistently provide genuine, friendly, personable, and professional service.
• Show effective communication, interpersonal, and organizational skills both in person and on the phone.
• Demonstrate excellent listening skills and the ability to multi-task in a fast-paced service environment.
• Proactively resolve escalated customer issues.
• Support sales and operations team members by advocating for every customer's concerns and requests.
• Be flexible to work a retail schedule that includes days, nights, weekends, holidays, and events.

Qualifications

We believe in treating our associates well, and in turn, they will treat our customers well. Our compensation packages are competitive and comprehensive, including health benefits, 401(k) with company match plus profit sharing, cross training, annual breakfast prepared by our owners, and much more!

Benefits

Health benefits, 401(k) with company match plus profit sharing, cross training, annual breakfast prepared by our owners, and so much more!

Schedule

Your schedule may include days, nights, weekends, holidays, and events.

Pay

Details on pay are available upon request through the provided link.

Company Information

Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and a diverse workforce. We are committed to a discrimination-free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information, or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.

Equal Opportunity Employer

Raymour & Flanigan is proud to support a drug and smoke-free work environment.