Customer Service Representative (09685) 4115 Broadway Street

About the role

We're seeking a dedicated Customer Service Representative to join our team in Mount Vernon, United States.

Responsibilities

• Answer incoming phone calls and assist customers with their inquiries and orders
• Process customer orders accurately and efficiently
• Handle cash transactions and maintain a balanced cash drawer
• Prepare and package products according to company standards
• Provide outstanding customer service, addressing concerns and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Adapt to changing priorities and handle multiple tasks simultaneously
• Adhere to company policies and procedures at all times

Qualifications

• Excellent communication skills with the ability to interact professionally with customers and team members
• Strong customer service orientation and a positive, friendly attitude
• Able to follow directions and work efficiently in a fast-paced environment
• Flexibility to work weekends, holidays, and various shifts as needed
• Basic computer skills and ability to learn new software systems quickly
• Attention to detail and accuracy in order processing and cash handling
• Able to multitask and prioritize responsibilities effectively
• Physical ability to stand for extended periods and lift up to 25 lbs

Additional Information

All your information will be kept confidential according to EEO guidelines.