Customer Service Rep PRN
About the Role
As a Customer Service Rep PRN with Medical City Plano, you can be a part of an organization that is devoted to giving back. Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities.
Job Summary and Qualifications
Obtains orders for patient meals.
What You Will Do in This Role
- Adherence of Standards of Operation.
- Obtain meal orders from pediatric, adolescent, adult patients and visitors in an efficient and timely manner
- Accurately receives and processes incoming diet and formula orders
- Enters all orders into the Food Service Computer System for menu and formula processing
- Accurately process credit card payments for guest trays using online system
- Follow established safety, HACCP, and infection control policies and procedures
- Communicate with members of the healthcare team, including nurses, dietitians, and physicians
- Perform other duties as assigned
What Qualifications You Will Need
- ServSafe Food Protection Manager, or Food Handlers Permit, or Registered Food Service Manager (RFSM) must be obtained within 30 days of employment start date
Benefits
Medical City Plano offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Note: Eligibility for benefits may vary by location.
About Medical City Plano
Medical City Plano opened in 1975 and provides Plano and Collin County with advanced health care. Medical City Plano is a 600+ bed acute care hospital. We have more than 2,000 employees and over 1,400 physicians on staff. Our main campus in Plano has a cancer treatment center and cardiovascular programs. We have The Bariatric Surgery Institute, a Wound Care Center and inpatient rehabilitation. We also offer complete women's and children's services. This includes a high-risk antepartum unit and a Level 3 neonatal intensive-care unit. We were the first hospital in Dallas, Collin or Denton counties to be named a Comprehensive Stroke Center by the Texas Department of State Health Services. Medical City Plano was the first Level I Trauma Center in Collin County and The Burn & Reconstructive Center of Texas was the first burn center in Collin County. As a part of the Medical City network of hospitals and specialists, patients are ensured access to leading medical experts and advanced healthcare innovations.
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