Customer Service Rep, Physical Therapy
About the role
Imagine working on Washington State’s beautiful North Olympic Peninsula where recreational opportunities abound. Whether you enjoy hiking, camping, fishing, kayaking or cycling, the Olympic Peninsula is home to numerous adventures for outdoor enthusiasts. It's a great place to live, work, play and raise a family. Bordered by the scenic Olympic National Park, the Strait of Juan de Fuca and the Pacific Coast - with Seattle and Victoria, BC just a ferry ride away - you won’t find a better location.
Responsibilities
- Provide excellent customer service
- Optimal utilization of Epic (EMR) for Intake of patient referral, patient scheduling, patient registration, and verification of insurance coverage
- Obtain Insurance authorization for services and handling of the medical record at the clinical level
Requirements
- High school diploma or equivalent preferred
- Medical Assistant training/certification preferred
- Minimum of three years’ experience in a medical facility strongly desired
- Prior experience/training in medical terminology and rehabilitative services strongly desired
Qualifications
- Knowledge of medical terminology required
- Attention to detail and ability to multi-task are critical
Skills
- Excellent customer service skills
- Proficiency in Epic (EMR)
- Ability to handle multiple tasks simultaneously
- Medical terminology knowledge
Benefits
Click here for information about our benefits.
Pay
Competitive salary range: $21.33 - $29.45
Schedule
Shift Differentials/Premiums:
- Evening - $3.00/hour
- Night - $5.00/hour
- Weekend - $4.50/hour
- Standby - $3.50/hour
- Lead - $3.25/hour
Equal Employment Opportunity (EEO)
Olympic Medical Center is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.