Customer Service Rep (CSR) - Behavioral Health

Job Summary

Focuses on excellent internal and external customer service. Provides dedicated support to programs and/or departments as a member of a team to ensure team coverage to all critical functions.

Qualifications

• High School Diploma/GED required
• Associates Degree or Bachelor's Degree preferred
• Minimum of two years’ experience in an administrative, customer service or healthcare reimbursement environment
• Extensive experience in healthcare customer service considered in lieu of other experience
• Strong computer skills including proficiency in Microsoft Office and databases (client accounts software)
• Exceptional organizational skills, with attention to detail; excellent communication skills (verbal & written)
• Self-motivated and independent individual willing to work in a team environment

Work Location & Shift Details

Location: 289 Windham Rd, Willimantic (10534)
Shift: M-F 8a-4:30p with occasional evening and weekend coverage based on business needs.