Customer Service Rep - CMME Communications Sodexo

About the Organization

Central Maine Healthcare (CMH), a member of Prime Healthcare Foundation, is an integrated healthcare delivery system serving approximately 400,000 residents across central, western, and midcoast Maine through a network of more than 40 primary and specialty care locations. The system includes Central Maine Medical Center (CMMC) in Lewiston, a 250-bed, not-for-profit regional referral hospital that is home to the region's only Cancer Care Center, an orthopedic ambulatory surgery center, and the Central Maine Heart and Vascular Institute. CMMC also serves as the central Maine base for LifeFlight of Maine, the state's only medical helicopter service.

CMH also includes Bridgton Hospital and Rumford Hospital, two 25-bed critical access hospitals that provide essential care to Maine's rural communities. As part of its commitment to healthcare education and workforce development, CMH is home to the Maine College of Health Professions, Maine's first nursing and medical imaging school. The private, not-for-profit institution is accredited by the New England Commission of Higher Education and plays an important role in training the next generation of healthcare professionals.

Responsibilities

• Serve as one of the first lines of communication within the department, ensuring each customer, patient, and coworker is treated in a professional and friendly manner.
• Answer phones to process requests.
• Complete special projects or other assignments within specified timeframes.

Requirements

• High School Diploma or Equivalent.
• Previous Customer Service or Medical Office experience preferred.
• Intermediate computer skills, including experience with Microsoft Office, intranet, and word documents.
• Ability to effectively communicate in English both orally and in writing.

Pay

The exact starting compensation for this role will be determined at the time of hire, considering factors such as skillset, years of applicable experience, education, credentials, and licensure. A reasonable compensation estimate for this role is $XX.XX to $XX.XX.

Benefits

The company offers a comprehensive, competitive benefits package that allows staff to customize their benefits to fit their unique needs. Benefits include abundant resources, programs, and voluntary options designed to support individual growth and well-being.

Learn more: Prime Healthcare Benefits

Schedule

• Employment Status: Full Time
• Shift: Days