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Jobs · Customer Service · New York

Customer Service Rep

Ultimate Staffing · New York, NY · 2 days ago
On-siteCustomer Service$18.5/hrFull-time

Position Summary

We are seeking enthusiastic, outgoing, and customer-focused individuals to join our team in Astoria, NY. This is a full-time, temp-to-hire opportunity ideal for candidates who enjoy interacting with customers in a fast-paced, sales-driven environment. No prior experience is required-we value personality, professionalism, and a positive attitude above all else.

Key Responsibilities

  • Customer Engagement

    • Greet customers in a friendly and professional manner.
    • Identify customer needs and provide appropriate solutions.
    • Answer questions and educate customers on available products and services.

  • Sales Support

    • Promote and sell products to customers.
    • Utilize effective sales techniques to meet or exceed performance goals.
    • Support branch sales initiatives and promotional campaigns.

  • Product Demonstrations

    • C Conduct engaging product demonstrations and presentations.
    • B Clearly communicate product features, benefits, and value.
    • D Address customer concerns and questions effectively.

  • Relationship Building

    • E Develop strong customer relationships to encourage repeat business and referrals.
    • F Deliver outstanding customer service and ensure a positive customer experience.

  • Inventory & Merchandising

    • Assist in maintaining organized, fully stocked, and visually appealing displays.
    • Support inventory management and product replenishment efforts.

  • Sales Reporting

    • Accurately process sales transactions and document customer interactions.
    • Assist with tracking and reporting sales activity as needed.

  • Team Collaboration

    • Work closely with teammates to achieve customer service and sales objectives.
    • Contribute to a positive and collaborative work environment.

Qualifications

  • Previous retail sales or customer service experience preferred, but not required.

  • Strong communication and interpersonal skills.

  • Comfortable interacting with a diverse customer base.

  • Basic understanding of sales principles and customer engagement.

  • Ability to work a flexible schedule, including weekends and holidays.

  • Experience with POS systems and cash handling is a plus.

  • Friendly, energetic, and professional demeanor.

  • Ability to stand for extended periods and lift up to 30 lbs.

Position Details

  • Pay: $18.50/hour

  • Employment Type: Full-Time, Temp-to-Hire

  • Location: Astoria, NY

  • Work Environment: 100% On-Site

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