Customer Service Rep

Job Title

Customer Service Representative –Afternoon Shift Monday - Friday 3:00pm - 11:30pm

Continue to Grow with GXO

We engineer faster, smarter, leaner supply chains. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

What you’ll do on a typical day

• Cook up the workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating packaging slips and reports, and fulfilling customer orders.
• Prepare work orders; troubleshoot orders and resolve discrepancies as needed.
• Assign and release orders sent for loading and unloading.
• Allocate and research inventory for orders.
• Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs).
• Maintain and generate required reports.
• Process, audit and file various documentation.

What you need to succeed at GXO

• Proficiency in Microsoft Office.
• Ability to communicate effectively with carriers, customers, employees and management.
• Proven ability to multitask and prioritize workload in a fast-paced environment.

It'd be great if you also have:

• A high school diploma or equivalent.
• Availability to work a flexible schedule when needed.
• 1 year of customer service experience.
• 6 months of experience in a warehouse setting.

Qualifications

At a minimum, you'll need:

• A high school diploma or equivalent.
• Availability to work a flexible schedule when needed.
• 1 year of customer service experience.
• 6 months of experience in a warehouse setting.