Customer Service Rep
Culligan Ultrapure · Austin, TX · 2 days ago
On-siteOTHRFull-time
About the role
Provide day-to-day customer service operations, including assisting customers, answering incoming calls, scheduling service appointments and route deliveries for bottled water and salt, maintaining and entering data in NetSuite, and supporting basic collections and bookkeeping tasks.
Qualifications
- Associate degree preferred with hands-on customer service experience.
- Route scheduling experience preferred.
- Excellent customer service skills.
- Basic Microsoft Excel experience.
- Basic understanding of general service installation duties.
- General accounting knowledge for resolving billing issues and reducing account receivable delinquency.
- Basic understanding of Accounts Payable process.
Why You’ll Love Working With Us
- Competitive pay that rewards your hard work
- Comprehensive benefits: Health, dental, and vision coverage
- Paid holidays and PTO to help you recharge
- 401k matching to secure your future
- Employee referral program and customer referral bonuses – because great people know great people
- Education assistance to help you grow your skills