Customer Service Rep (5945)

About the Role

At AR Pizza, LLC (Domino’s Pizza) our people are our greatest asset. We believe that when we invest in our team members, we create better leaders, stronger stores, and exceptional customer experiences. Every role matters, and every team member contributes to our success. We are committed to creating an environment built on respect, accountability, development, and opportunity. Our customers are the reason we exist—we serve families, support communities, and create experiences. Every order represents trust, and we take that responsibility seriously.

Responsibilities

• Customer Service
  • Greet customers in person and over the phone in a friendly and professional manner
  • Ensure order-taking accuracy
  • Answer questions about menu items, specials, and promotions
  • Resolve customer concerns and escalate issues to management when necessary
• Food Preparation
  • Prepare pizzas and other menu items according to company standards
  • Follow food safety and sanitation guidelines
  • Ensure products are prepared quickly, accurately, and consistently
  • Maintain portion control and product quality
• Store Operations
  • Operate cash registers and handle cash transactions accurately
  • Assist with stocking food items and supplies
  • Maintain a clean and organized work area
  • Help with opening and closing duties as assigned
• Team Support
  • Work collaboratively with team members to ensure efficient store operations
  • Assist delivery drivers and management when needed
  • Follow company policies, procedures, and safety guidelines

Requirements

• Must be at least 16 years old (or meet state minimum age requirements)
• Ability to work in a fast-paced team environment
• Strong communication and customer service skills
• Basic math and cash-handling skills preferred
• Ability to follow instructions and work with minimal supervision

Physical Requirements

• Ability to stand for extended periods of time
• Ability to lift up to 25 pounds
• Ability to reach, bend, stoop, and move quickly in a busy kitchen environment
• Ability to work near hot ovens and kitchen equipment