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Jobs · Customer Service · Mississippi

Customer Service Rep(5944)

Domino's · Indianola, MS · 1 wk ago
On-siteCustomer ServicePart-time

Job Description

A Customer Service Representative (CSR) plays a key role in delivering exceptional customer experience. This position is responsible for preparing food, taking customer orders, operating the point-of-sale system, maintaining store cleanliness, and supporting the overall operations of the restaurant.

CSRs work in a fast-paced environment and help ensure that every customer receives accurate orders, great service, and high-quality products.

Essential Job Functions

  • Customer Service

    • Greet customers in person and over the phone in a friendly and professional manner
    • Take order taking accuracy
    • Answer questions about menu items, specials, and promotions
    • Resolve customer concerns and escalate issues to management when necessary

  • Food Preparation

    • Prepare pizzas and other menu items according to company standards
    • Follow food safety and sanitation guidelines
    • Ensure products are prepared quickly, accurately, and consistently
    • Maintain portion control and product quality

  • Store Operations

    • Operate cash registers and handle cash transactions accurately
    • Aid with stocking food items and supplies
    • Maintain a clean and organized work area
    • Help with opening and closing duties as assigned

  • Team Support

    • Work collaboratively with team members to ensure efficient store operations
    • Aid delivery drivers and management when needed
    • Follow company policies, procedures, and safety guidelines

Qualifications

  • Must be at least 16 years old (or meet state minimum age requirements)

  • Ability to work in a fast-paced team environment

  • Strong communication and customer service skills

  • Basic math and cash-handling skills preferred

  • Ability to follow instructions and work with minimal supervision

Physical Requirements

  • Ability to stand for extended periods of time

  • Ability to lift up to 25 pounds

  • Ability to reach, bend, stoop, and move quickly in a busy kitchen environment

  • Ability to work near hot ovens and kitchen equipment

Additional Information

All your information will be kept confidential according to EEO guidelines.

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