Customer Service Rep(5169) Lantana

Responsibilities

• Demonstrating a friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Cash handling
• Upselling
• Making Domino’s high quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• General cleaning duties

Qualifications

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen
• General Job Duties: Operate all equipment, stock ingredients, prepare product, receive and process telephone orders, take inventory, complete associated paperwork, clean equipment and facility approximately daily

Essential Functions/Skills

• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
• Ability to work alone and with others
• Ability to work under stress
• Ability to meet strict quality control standards
• Ability to deal with people
• Ability to analyze and compile data
• Ability to make judgments and decisions

Physical Requirements

• Standing
• Walking for short distances for short durations
• Lifting bulk product deliveries weighing up to 50 pounds with dimensions of up to 3' x 1.5'
• Carrying large cans weighing 3 pounds, 7 ounces
• Pushing trays which are placed on dollies
• Pulling trays
• Climbing stairs or climbing a ladder
• Standing at the pizza assembly station
• Bending forward at the waist
• Stocking shelves and cleaning low areas
• Reaching up, down, and forward
• Frequent and forceful use of forearms and wrists