Customer Service Rep(04443) - 19 South Race Street
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real content. We must not repeat job title. Remove boilerplate. Must preserve all substantive info. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to parse the job description.
Sections present: ABOUT THE JOB (intro), ADVANCEMENT, DIVERSITY, Summary Statement, Job Requirements, General Job Duties For All Store Team Members, Training, CommunicationSkills, Essential Functions/Skills, Work Conditions (EXPOSURE TO..., SENSING..., TEMPERAMENTS...), Additional Job Details (PHYSICAL REQUIREMENTS...), Additional Information (Climbing, Stooping/Bending..., Crouching/Squatting..., Reaching..., Hand Tasks..., Machines, Tools, Equipment, Work Aids).
We need to map to allowed headings: About the role (maybe About the job), Responsibilities (duties), Requirements (job requirements), Qualifications (maybe not present), Skills (communication skills, essential functions/skills), Benefits (none explicit), Pay (none), Schedule (none). Also maybe Advancement and Diversity could be part of About the role? But we should only include sections with real content. The instructions: "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., not limited to those? Probably we should stick to those headings. But we can also create other headings if needed? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies those are the allowed headings. We should not invent other headings like Advancement or Diversity unless they fit under those categories. Could incorporate Advancement under About the role or maybe under Requirements? But better to follow the instruction: only those headings. However we need to preserve all substantive information. We can place content under appropriate headings: About the role (intro, advancement, diversity, summary statement). Responsibilities (general job duties). Requirements (job requirements: age, etc). Skills (communication skills, essential functions/skills). Benefits, Pay, Schedule: none present, so we should not include those sections.
We must not include sections with filler like "commensurate with experience". Not relevant.
Thus produce:
About the role
... (intro text plus advancement, diversity, summary statement)
Responsibilities
- ... list of duties
Requirements
You must be 16 years of age or older.
Skills
- ... communication skills etc
- ... essential functions/skills list
We need to ensure we preserve all substantive info: The intro includes many sentences about job, advancement, diversity, summary statement. We'll combine them into a paragraph.
Responsibilities: "General Job Duties For All Store Team Members" list: Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily.
Also there is "Training Orientation and training provided on the job." Could be part of responsibilities or maybe under Skills? Probably responsibilities.
We'll include training as a duty.
Also there is "CommunicationSkills" section: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills: list many items.
We need to decide where to put essential functions/skills. Could be under Skills heading.
We also have Work Conditions (EXPOSURE TO..., SENSING..., TEMPERAMENTS...). Those are not duties but work conditions. Could be under Responsibilities? Might be better to include under Responsibilities as they describe work environment. But the instruction says use - for any list of duties/requirements/benefits. Work conditions are not duties but could be considered requirements? Might be better to put under Requirements? However they are not requirements but conditions. The allowed headings don't include Work Conditions. We could incorporate them under Skills? Not ideal. Perhaps we can treat them as part of Responsibilities (since they describe what you will encounter). Or we could create a separate section but not allowed. The instruction says "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but says e.g. So we could add other headings if needed, but better to stick to those. However we must preserve all substantive info; if we omit work conditions, we lose info. So we need to include them somewhere. Perhaps we can put them under Responsibilities as a list of work conditions. That seems acceptable.
Similarly, Additional Job Details (PHYSICAL REQUIREMENTS...) and Additional Information (Climbing, Stooping/Bending..., etc.) are also substantive. Those are physical demands. Could also go under Responsibilities or maybe under Requirements? They are not requirements but physical demands. Could be under Responsibilities as well.
Thus we can combine all duty-like lists under Responsibilities: general job duties, training, communication skills, essential functions/skills, work conditions (exposure, sensing, temperaments), physical requirements, additional information (climbing, stooping/bending, etc.), machines/tools.
We need to ensure we don't lose any detail.
Let's extract all bullet-like sentences.
From General Job Duties For All Store Team Members:
- Operate all equipment.
- Stock ingredients from delivery area to storage, work area, walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and facility approximately daily.
Training:
- Orientation and training provided on the job.
CommunicationSkills:
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills:
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
- Must be able to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
- Ability to enter orders using a computer keyboard or touch screen.
Work Conditions EXPOSURE TO:
- Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
- In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
- Sudden changes in temperature in work area and while outside.
- Fumes from food odors.
- Exposure to cornmeal dust.
- Cramped quarters including walk-in cooler.
- Hot surfaces/tools from oven up to 500 degrees or higher.
- Sharp edges and moving mechanical parts.
SENSING:
- Talking and hearing on telephone.
- Near and mid-range vision for most in-store tasks.
- Depth perception.
- Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS:
- The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Job Details PHYSICAL REQUIREMENTS:
- Standing: Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 4. (Probably a typo: between 36 and 4? maybe 36 and 48? but we keep as given.)
- Walking: For short distances for short durations.
- Sitting: Paperwork is normally completed in an office at a desk or table.
- Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high.
- Carrying: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
- Pushing: To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled.
- Additional Information Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
- Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.
- Crouching/Squatting: Performed occasionally to stock shelves and to clean low areas.
- Reaching: Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reach down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
- Hand Tasks: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
- Machines, Tools, Equipment, Work Aids: Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
We need to preserve all that.
Now Requirements: "You must be 16 years of age or older." That's it.
Skills: we have communication skills and essential functions/skills. Could combine.
We also have "Advancement" and "Diversity" and "Summary Statement". Those go under About the role.
Let's craft About the role paragraph:
"You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. Many of our team members began their careers as delivery drivers and today are
for prose. We need to parse the job description. Sections present: ABOUT THE JOB (intro), ADVANCEMENT, DIVERSITY, Summary Statement, Job Requirements, General Job Duties For All Store Team Members, Training, CommunicationSkills, Essential Functions/Skills, Work Conditions (EXPOSURE TO..., SENSING..., TEMPERAMENTS...), Additional Job Details (PHYSICAL REQUIREMENTS...), Additional Information (Climbing, Stooping/Bending..., Crouching/Squatting..., Reaching..., Hand Tasks..., Machines, Tools, Equipment, Work Aids). We need to map to allowed headings: About the role (maybe About the job), Responsibilities (duties), Requirements (job requirements), Qualifications (maybe not present), Skills (communication skills, essential functions/skills), Benefits (none explicit), Pay (none), Schedule (none). Also maybe Advancement and Diversity could be part of About the role? But we should only include sections with real content. The instructions: "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., not limited to those? Probably we should stick to those headings. But we can also create other headings if needed? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies those are the allowed headings. We should not invent other headings like Advancement or Diversity unless they fit under those categories. Could incorporate Advancement under About the role or maybe under Requirements? But better to follow the instruction: only those headings. However we need to preserve all substantive information. We can place content under appropriate headings: About the role (intro, advancement, diversity, summary statement). Responsibilities (general job duties). Requirements (job requirements: age, etc). Skills (communication skills, essential functions/skills). Benefits, Pay, Schedule: none present, so we should not include those sections.
We must not include sections with filler like "commensurate with experience". Not relevant.
Thus produce:
About the role
About the role
... (intro text plus advancement, diversity, summary statement)
Responsibilities
- ... list of duties
Requirements
You must be 16 years of age or older.
Skills
- ... communication skills etc
- ... essential functions/skills list
- for any list of duties/requirements/benefits. Work conditions are not duties but could be considered requirements? Might be better to put under Requirements? However they are not requirements but conditions. The allowed headings don't include Work Conditions. We could incorporate them under Skills? Not ideal. Perhaps we can treat them as part of Responsibilities (since they describe what you will encounter). Or we could create a separate section but not allowed. The instruction says "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but says e.g. So we could add other headings if needed, but better to stick to those. However we must preserve all substantive info; if we omit work conditions, we lose info. So we need to include them somewhere. Perhaps we can put them under Responsibilities as a list of work conditions. That seems acceptable. Similarly, Additional Job Details (PHYSICAL REQUIREMENTS...) and Additional Information (Climbing, Stooping/Bending..., etc.) are also substantive. Those are physical demands. Could also go under Responsibilities or maybe under Requirements? They are not requirements but physical demands. Could be under Responsibilities as well. Thus we can combine all duty-like lists under Responsibilities: general job duties, training, communication skills, essential functions/skills, work conditions (exposure, sensing, temperaments), physical requirements, additional information (climbing, stooping/bending, etc.), machines/tools. We need to ensure we don't lose any detail. Let's extract all bullet-like sentences. From General Job Duties For All Store Team Members: - Operate all equipment. - Stock ingredients from delivery area to storage, work area, walk-in cooler. - Prepare product. - Receive and process telephone orders. - Take inventory and complete associated paperwork. - Clean equipment and facility approximately daily. Training: - Orientation and training provided on the job. CommunicationSkills: - Ability to comprehend and give correct written instructions. - Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills: - Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). - Must be able to make correct monetary change. - Verbal, writing, and telephone skills to take and process orders. - Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. - Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO: - Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. - In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. - Sudden changes in temperature in work area and while outside. - Fumes from food odors. - Exposure to cornmeal dust. - Cramped quarters including walk-in cooler. - Hot surfaces/tools from oven up to 500 degrees or higher. - Sharp edges and moving mechanical parts. SENSING: - Talking and hearing on telephone. - Near and mid-range vision for most in-store tasks. - Depth perception. - Ability to differentiate between hot and cold surfaces. TEMPERAMENTS: - The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Job Details PHYSICAL REQUIREMENTS: - Standing: Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 4. (Probably a typo: between 36 and 4? maybe 36 and 48? but we keep as given.) - Walking: For short distances for short durations. - Sitting: Paperwork is normally completed in an office at a desk or table. - Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. - Carrying: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. - Pushing: To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. - Additional Information Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. - Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. - Crouching/Squatting: Performed occasionally to stock shelves and to clean low areas. - Reaching: Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reach down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. - Hand Tasks: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. - Machines, Tools, Equipment, Work Aids: Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. We need to preserve all that. Now Requirements: "You must be 16 years of age or older." That's it. Skills: we have communication skills and essential functions/skills. Could combine. We also have "Advancement" and "Diversity" and "Summary Statement". Those go under About the role. Let's craft About the role paragraph: "You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. Many of our team members began their careers as delivery drivers and today are