Customer Service - Operations Clerk 1

Production & Sample Coordination

• Select and prepare product samples for production orders
• Assemble and organize job bags with all required materials and documentation
• Ensure accuracy and completeness of samples and job packets prior to production
• Support sorting and staging of materials for production use
• Order & Documentation Management
• File and maintain organized records of job bags, orders, and samples
• Ensure all documentation is accurate, up to date, and easily accessible
• Support administrative organization of production workflows
• Inventory & Receiving
• Receive incoming goods into the system accurately and in a timely manner
• MATCH packing lists to purchase orders and verify quantities and items received
• Investigate and resolve discrepancies with vendors or internal teams
• Maintain accurate inventory records within the processing system
• Logistics & Freight Coordination
• Track Bills of Lading (BOLs) for incoming and outgoing shipments
• Communicate with freight carriers to obtain pricing and shipment details
• Enter freight and shipping data for accounting and cost tracking purposes

What we offer

• Clean and safe work environment
• Work-life balance
• Growth and promotion opportunities
• Great culture and co-workers