Customer Service Manager - State Farm Agent Team Member

Responsibilities

• Work with the agent to help manage the website and social media content.
• Work with the agent to identify and support local community events.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Work with the agent to develop and maintain a digital marketing system to promote the office.

Qualifications

• Able to obtain Property and Casualty license
• Able to obtain Life and Health license
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketer) preferred
• Marketing experience preferred
• Able to make presentations to potential customers
• Proficient in social media, website, and email content generation
• Self-motivated
• People-oriented
• Creative in problem-solving and goal achievement
• Excellent in collaborative communication with team members and customers

Benefits

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Health benefits
• Profit sharing
• Growth potential/Opportunity for advancement within my office

Compensation

$30,000.00 - $60,000.00 per year

Location

Located in Louisville, KY and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

About the Role

The successful candidate will be an expert at navigating and juggling the numerous requirements of the job; recognizing what to prioritize and how to maximize their time and resources to accomplish those tasks.