Customer Service Manager - Kirksville, MO (North)
See our current open positions.
About the role
We are looking for enthusiastic individuals who are passionate about customer service and eager to contribute to our mission of challenging the status quo and fostering entrepreneurship. At Equity Bank, you will have the opportunity to grow professionally and personally, with a supportive and inclusive workplace culture.
Responsibilities
- Provide exceptional customer service to ensure customer satisfaction.
- Manage customer relationships effectively to build loyalty and trust.
- Adapt to new technologies and processes to enhance service delivery.
- Participate in professional development activities to improve skills and knowledge.
Requirements
- High school diploma or equivalent.
- At least 1 year of relevant customer service experience.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
Qualifications
- Experience in a fast-paced environment.
- Knowledge of banking products and services.
- Basic understanding of financial regulations.
Skills
- Excellent verbal and written communication skills.
- Customer service orientation.
- Problem-solving abilities.
- Attention to detail.
Benefits
At Equity Bank, we believe in offering comprehensive benefits to support our employees' well-being. These may include:
- Health insurance coverage.
- Paid time off.
- Flexible work arrangements.
- Professional development opportunities.
Pay
Compensation is commensurate with experience and qualifications.
Schedule
Our schedule is flexible to accommodate your needs and our business requirements.
Equity Bank is an Equal Opportunity Employer
We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions.
Applicants have rights under Federal Employment Laws. Please click on the links* below for more information:
- Family Medical Leave Act (FMLA)
- Equal Employment Opportunity (EEO)
- Employee Polygraph Protection Act
- e-Verify Participation
- e-Verify Participation (En Español)
- OSC Right to Work
- OSC Right to Work (En Español)
- EEO Supplement